IVR System...


IVR: Using computer telephony integration, (CTI) Telads's Interactive Voice Response (IVR) System is a state of the art automated telephony system that interacts with callers, gathers information and can switch and re-route calls to the specific recipients.

Our IVR system accepts a combination of voice telephone input and touch-tone keypad
selection and can provide the appropriate response in the form of voice, fax, callback,
e-mail and sms.

Current Telads IVR Solutions include:

• Selected information lookup.
• Pre-recorded information services with menu and sub menu facilities.
• Specialist IVR programming
• Information Services for mass call applications - Media Compbox
• E-Newsletters
• Live Advice Facilities
• Competition Services
• Promotion Services
• Polling, Voting & Surveys
• Data on Demand Services
• Internet Solutions
• Fax on Demand Services
• Fax Back Facilities
• Fax Broadcast
• Internet
• Billing/Payments